21+
Player Protection

Responsible Gaming
at tayagame

Gaming at tayagame should always be fun, exciting, and within your means. We believe that every Filipino player deserves a safe environment — one where entertainment never crosses the line into harm. That is why responsible gaming is not just a policy at tayagame; it is a core part of who we are.

21+ Age Verification
Deposit & Loss Limits
Self-Exclusion Tools
PAGCOR-Aligned Standards

Tools to Keep You in Control

tayagame provides every registered player with a full suite of responsible gaming tools — available directly from your account dashboard, anytime you need them.

Deposit Limits

Set a maximum amount you can deposit into your tayagame account on a daily, weekly, or monthly basis. Once your limit is reached, no further deposits will be accepted until the period resets. Lowering your limit takes effect immediately; raising it requires a 24-hour cooling period.

Loss Limits

Define the maximum amount you are comfortable losing within a set time period. tayagame will automatically restrict your play once your loss limit is hit, giving you a natural pause to reflect before continuing. This tool is especially useful for players who want to enjoy slots and live games without overspending.

Session Time Reminders

Long gaming sessions can sneak up on you — especially when you're deep into a Dragon and Tiger streak or a hot Bingo round. tayagame's session reminders send you a notification after a duration you choose, so you always know how long you've been playing.

Cooling-Off Periods

Need a short break? A cooling-off period temporarily suspends your tayagame account for a period of your choosing — from 24 hours up to 6 weeks. During this time, you will not be able to log in, deposit, or place wagers. Marketing communications are also paused.

Self-Exclusion

If you feel that your gaming has become a serious problem, tayagame's self-exclusion tool allows you to permanently close your account for a minimum of six (6) months. Self-exclusion requests are processed within 24 hours and cannot be reversed during the exclusion period. See Section below for full details.

Reality Checks

tayagame's reality check feature displays a summary of your current session — time played, total wagered, and net result — at regular intervals you set yourself. It is a simple but powerful way to stay grounded and make informed decisions about your gaming activity.

Is Gaming Becoming a Problem?

Problem gambling can affect anyone — regardless of income, age, or background. The earlier it is recognised, the easier it is to address. tayagame encourages all players to be honest with themselves and to use our tools proactively.

If you answer "yes" to several of the warning signs listed here, we strongly encourage you to use tayagame's responsible gaming tools or to seek support from a professional helpline.

PAGCOR Helpline: The Philippine Amusement and Gaming Corporation (PAGCOR) operates a responsible gaming programme for Filipino players. If you need support, please reach out to PAGCOR's responsible gaming resources for confidential assistance.
  • 1
    Chasing losses — You find yourself continuing to play or increasing your bets in order to win back money you have already lost.
  • 2
    Gambling with money you cannot afford to lose — You are using funds meant for rent, bills, groceries, or other essential expenses to fund your gaming.
  • 3
    Hiding your gambling — You feel the need to conceal how much time or money you spend on gaming from family members or friends in Manila, Cebu, or elsewhere.
  • 4
    Neglecting responsibilities — Work, school, family obligations, or personal health are being affected by the time or mental energy you devote to gaming.
  • 5
    Feeling restless or irritable when not playing — You experience anxiety, boredom, or discomfort when you are unable to access the tayagame platform or any other gaming site.
  • 6
    Borrowing money to gamble — You have borrowed money from friends, family, or financial institutions specifically to fund gaming activity.
  • 7
    Failed attempts to cut back — You have tried to reduce or stop gambling on multiple occasions but have been unable to do so.
  • 8
    Gaming as an escape — You turn to gaming primarily to escape stress, anxiety, depression, or difficult personal situations rather than for entertainment.

How to Self-Exclude from tayagame

tayagame's self-exclusion programme is designed for players who recognise that they need a significant break from gaming. Once activated, self-exclusion closes your account for a minimum of six (6) months and cannot be reversed during that period — no exceptions. This is a serious commitment, and tayagame treats it as such.

During your self-exclusion period, tayagame will: immediately suspend your account access; cancel any pending withdrawals and return funds to your registered payment method (GCash, PayMaya, or bank account); remove you from all marketing lists; and flag your account to prevent re-registration attempts.

1
Log in to Your Account

Access your tayagame account and navigate to the Responsible Gaming section in your account settings dashboard.

2
Select Self-Exclusion

Choose "Self-Exclusion" from the responsible gaming tools menu and select your preferred exclusion duration (minimum 6 months, up to permanent).

3
Confirm Your Request

Confirm your self-exclusion request via the OTP sent to your registered Philippine mobile number. This step ensures the request is intentional.

4
Account Suspended Within 24 Hours

tayagame will process your self-exclusion within 24 hours of your confirmed request. You will receive an email confirmation once your account has been suspended.

5
Funds Returned to You

Any remaining balance in your account will be returned to your registered GCash, PayMaya, or bank account within 3–5 business days, after standard verification.

6
Seek Additional Support

tayagame encourages self-excluded players to seek professional support. PAGCOR's responsible gaming programme offers confidential resources for Filipino players.

Alternative: If you are unable to access your account to self-exclude, contact tayagame support directly at [email protected] and our team will process the exclusion on your behalf within 24 hours.

Ask Yourself These Questions

Honest answers to these questions can help you gauge whether your relationship with gaming at tayagame — or anywhere else — is healthy and in balance.

Do you spend more money on gaming than you originally planned when you started a session?
Have you ever missed work, school, or a family commitment in Quezon City, Davao, or elsewhere because of gaming?
Do you feel a strong urge to keep playing even after you have decided to stop?
Have you ever lied to someone close to you about how much time or money you spend on gaming?
Do you use gaming as a way to cope with stress, loneliness, or negative emotions?
Have you borrowed money — from friends, family, or a lending app — specifically to fund gaming?
Do you feel anxious, irritable, or restless when you are not able to play?
Have you tried to cut back or stop gaming before, but found yourself returning sooner than you intended?

If you answered "yes" to two or more of these questions, we encourage you to use tayagame's responsible gaming tools or to speak with a professional. You are not alone, and help is available.

Strictly 21+ at tayagame

Under Philippine gaming regulations, online casino and sports betting services are restricted to individuals who are 21 years of age or older. tayagame enforces this requirement strictly and without exception.

Every new tayagame account undergoes a Know Your Customer (KYC) verification process that includes age verification. Players are required to submit a valid Philippine government-issued ID — such as a passport, driver's license, or PhilSys national ID — before they can make their first deposit or withdrawal.

Any account found to belong to a player under the age of 21 will be immediately suspended, all funds will be returned, and the matter will be reported to the relevant authorities. tayagame also encourages parents and guardians to use device-level parental controls to prevent underage access to gaming platforms.

21+

Age Verification Process

Applied to every new tayagame registration


  • Date of birth collected and verified at registration
  • Government-issued Philippine ID required for KYC
  • Deposits and withdrawals blocked until age is confirmed
  • Underage accounts immediately suspended and reported
  • Ongoing monitoring for suspicious age-related activity

Enjoy tayagame — Responsibly

tayagame is built for Filipino players who love the thrill of the game and know how to keep it fun. Set your limits, use our tools, and play with confidence. Ready to join thousands of players from Manila to Davao who game the smart way?

Gambling involves risk. tayagame promotes responsible gaming. For players 21 years and older only.