At tayagame, your privacy is not an afterthought — it is a core part of how we operate. This Privacy Policy explains exactly what personal data we collect, why we collect it, how we use it, and the rights you have as a tayagame player in the Philippines.
tayagame uses industry-standard SSL encryption and secure server infrastructure to protect all personal and financial data you share with us. Your information is never sold to third parties for marketing purposes.
We only collect the data we genuinely need to operate the tayagame platform, verify your identity, process transactions, and comply with Philippine regulatory requirements. No hidden data harvesting.
As a tayagame player, you have the right to access, correct, and request deletion of your personal data at any time, subject to our legal and regulatory obligations under Philippine law.
tayagame processes personal data in accordance with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines, and all implementing rules and regulations issued by the National Privacy Commission (NPC).
tayagame uses cookies and similar tracking technologies solely to improve your experience on the platform — for session management, preference storage, and analytics. You can manage cookie preferences through your browser settings.
tayagame will only send you promotional communications if you have opted in to receive them. You can withdraw your consent and unsubscribe from marketing emails or SMS at any time through your account settings.
tayagame ("tayagame," "we," "us," or "our") is committed to protecting the privacy and personal data of all players who access and use the tayagame online casino and sports betting platform at tayagame.one (the "Platform"). This Privacy Policy ("Policy") describes how tayagame collects, uses, stores, shares, and protects your personal information in connection with your use of the Platform.
This Policy applies to all users of the tayagame Platform, including registered account holders, visitors who browse the Platform without registering, and individuals who contact tayagame's customer support team. It covers all personal data processed by tayagame in connection with the Platform, regardless of the device or channel through which you access it.
By registering an account on tayagame, making a deposit, or otherwise using the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your personal data as described herein. If you do not agree with this Policy, please do not use the Platform.
For the purposes of the Data Privacy Act of 2012 and this Policy, tayagame acts as the personal information controller in respect of all personal data collected through the Platform. tayagame is responsible for determining the purposes and means of processing your personal data.
tayagame has appointed a Data Protection Officer (DPO) who is responsible for overseeing compliance with this Policy and applicable data protection laws. If you have any questions or concerns about how tayagame handles your personal data, you may contact the DPO at the address provided in Section 16 of this Policy.
tayagame collects the following categories of personal data in connection with your use of the Platform:
| Data Category | Examples | Primary Purpose |
|---|---|---|
| Identity & Contact | Name, DOB, mobile, email, address | Account registration, KYC verification |
| Financial | GCash number, bank account, transactions | Payment processing, AML compliance |
| Gaming & Behavioural | Game history, wagers, session data | Platform operation, responsible gaming |
| Technical | IP address, device info, cookies | Security, fraud prevention, analytics |
tayagame collects personal data through the following means:
The majority of personal data tayagame holds about you is provided directly by you when you register an account, complete KYC verification, make a deposit or withdrawal, contact customer support, or participate in a promotion or survey.
When you access and use the tayagame Platform, certain technical data is collected automatically through cookies, web beacons, server logs, and similar technologies. This includes your IP address, device information, and browsing behaviour on the Platform. See Section 10 for more details on cookies.
tayagame may receive personal data about you from the following third-party sources:
tayagame uses your personal data for the following purposes:
tayagame processes your personal data on the following legal bases under the Data Privacy Act of 2012:
tayagame does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:
tayagame engages trusted third-party service providers to assist in operating the Platform. These include identity verification and KYC providers, payment processors (GCash, PayMaya, BPI, BDO, Metrobank), fraud detection services, cloud hosting providers, customer support software vendors, and analytics platforms. All service providers are contractually required to process your data only on tayagame's instructions and to maintain appropriate security standards.
tayagame may disclose your personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), the Bureau of Internal Revenue (BIR), or other Philippine government authorities where required to do so by law, court order, or regulatory directive. tayagame will notify you of any such disclosure where permitted by law.
In the event that tayagame undergoes a merger, acquisition, restructuring, or sale of all or part of its business assets, your personal data may be transferred to the acquiring entity as part of that transaction. tayagame will notify you before your personal data is transferred and becomes subject to a different privacy policy.
tayagame may share your personal data with other third parties where you have given your explicit prior consent to such sharing. You may withdraw this consent at any time by contacting our support team.
tayagame primarily stores and processes your personal data within the Republic of the Philippines. However, some of our third-party service providers — including cloud infrastructure and analytics vendors — may process data in servers located outside the Philippines.
Where personal data is transferred outside the Philippines, tayagame ensures that appropriate safeguards are in place to protect your data to a standard equivalent to that required under the Data Privacy Act of 2012. These safeguards may include contractual clauses approved by the National Privacy Commission, adequacy decisions, or other legally recognised transfer mechanisms.
By using the tayagame Platform, you acknowledge and consent to the transfer of your personal data to countries outside the Philippines where necessary for the purposes described in this Policy, subject to the safeguards described above.
tayagame retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law and regulation. The following general retention periods apply:
When personal data is no longer required, tayagame will securely delete or anonymise it in accordance with our data disposal procedures.
tayagame uses cookies and similar tracking technologies on the Platform to enhance your experience, maintain your session, and gather analytics data. A cookie is a small text file placed on your device by a website when you visit it. tayagame uses the following types of cookies:
These cookies are essential for the Platform to function correctly. They enable core features such as account login, session management, and security. You cannot opt out of strictly necessary cookies without affecting the functionality of the Platform.
These cookies remember your preferences and settings — such as your preferred language, display settings, and responsible gaming tool configurations — so that you do not need to re-enter them each time you visit the Platform.
tayagame uses analytics cookies to understand how players interact with the Platform — which pages are visited most frequently, how long sessions last, and where players encounter difficulties. This data is used in aggregated, anonymised form to improve the Platform. You may opt out of analytics cookies through your browser settings.
Most web browsers allow you to control cookies through their settings. You can set your browser to refuse all cookies, accept only certain types of cookies, or notify you when a cookie is set. Please note that disabling certain cookies may affect the functionality of the tayagame Platform. Refer to your browser's help documentation for instructions on managing cookie settings.
Under the Data Privacy Act of 2012 of the Philippines, you have the following rights in relation to your personal data held by tayagame:
To exercise any of these rights, please contact tayagame's Data Protection Officer using the contact details provided in Section 16. tayagame will respond to all verified requests within fifteen (15) business days, in accordance with the Data Privacy Act of 2012.
The tayagame Platform is strictly intended for adults who are 21 years of age or older, in accordance with Philippine gaming regulations. tayagame does not knowingly collect personal data from individuals under the age of 21.
During the registration process, tayagame requires all applicants to confirm their date of birth and may request documentary proof of age as part of the KYC verification process. Where tayagame discovers that personal data has been collected from an individual under the age of 21, it will immediately suspend the associated account, delete the personal data in question, and report the matter to the appropriate authorities where required by law.
If you are a parent or guardian and believe that your child has registered an account on tayagame, please contact us immediately at [email protected] so that we can take appropriate action.
tayagame takes the security of your personal data seriously and has implemented a range of technical and organisational measures to protect it against unauthorised access, disclosure, alteration, or destruction. These measures include:
While tayagame takes all reasonable steps to protect your personal data, no method of transmission over the internet or electronic storage is completely secure. tayagame cannot guarantee the absolute security of your data, and you use the Platform at your own risk in this regard.
The tayagame Platform may contain links to third-party websites or services that are not operated by tayagame. This Privacy Policy applies solely to the tayagame Platform and does not cover the privacy practices of any third-party websites or services. tayagame has no control over and accepts no responsibility for the content, privacy policies, or practices of any third-party websites.
We encourage you to review the privacy policy of any third-party website you visit before providing any personal data to that site.
tayagame reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. When material changes are made to this Policy, tayagame will notify registered players via the email address or mobile number associated with their account, and will publish the updated Policy on this page with a revised effective date.
Your continued use of the tayagame Platform following the publication of an updated Privacy Policy constitutes your acceptance of the changes. We recommend that you review this page periodically to stay informed about how tayagame protects your personal data.
If you have any questions, concerns, or requests regarding this Privacy Policy or the way tayagame handles your personal data, please contact our Data Protection Officer. We are committed to addressing all privacy-related inquiries promptly and transparently.
You may reach tayagame's Data Protection Officer by email at: [email protected]
This email address is provided as plain text only and is not a clickable link. Please include "Privacy Request" in the subject line of your email so that our team can direct your inquiry to the appropriate person.
You also have the right to lodge a complaint directly with the National Privacy Commission of the Philippines if you are not satisfied with tayagame's response to your privacy concern.
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